Terms and conditions

Last update : March the 12th of 2018

Acceptance of the General Terms and Conditions
Unless specifically stipulated and with a written agreement between the parties, all orders are conditioned by the present general terms and conditions, prevailing over any other documents such as brochures, leaflets, press articles, catalogues or e-mailings issued by the seller, which only have an indicative value.
Offers / Prices / Orders
All our prices for wines which can be delivered now are valid according to availability, except for special offers, promotions and gifts.
Prices are indicated in SGD, including GST and excise duties (except for the En-primeur wines: prices are indicated in SGD excluding GST and Excise duty; those including GST and excise duty being noted for information only) and are valid according to availability. Given the rare or extremely speculative nature of some of our products, the assumed average consumption of a private individual and our aim to satisfy each and every customer of ours, we reserve the right to apply restrictions on available quantities or even to cancel an order which appears to be obviously abnormal.
Prices are subject to change without prior notice and all orders are subject to Millésima's acceptance at its sole discretion and according to stock availability.
Our offers are only dedicated to private individuals. They are not available to importers or distributors. All orders are confirmed through the mailing of the invoice but are considered as final only upon reception of total payment of the goods. Wines are offered for sale at the marked prices only in the Singapore Territory. For deliveries outside this Territory, please contact us directly.
Means and conditions of payment
Payment of the goods is entirely due upon order in SGD, only by Visa card (American Express can be processed but will be debited in Euros) or by bank transfer. Our bank details for all transfers are: MILLESIMA SOCIETE GENERALE SINGAPORE BIC / SWIFT: SOGESGSG - A/C: SGD: 25-320310081016. To provide secure online commerce transactions, we employ Internet's Secure Sockets Layer (SSL) technology. It encrypts your personal information, including credit card number, name and address, so that it could not be read as the information is sent through the Internet. All orders of En-Primeur wines must be paid by a deposit equivalent to the total value of the wines except GST, excise duty and delivery charges. Upon reception of the order and payment, a pro-forma invoice of the wines will be mailed to the customer's invoicing address. This pro-forma invoice and the proof of payment will guarantee the rightful ownership of the wines. No payment may be postponed without our prior agreement.
En-Primeur wines
An order of En-Primeur wines must be paid by a deposit equivalent to the total value of the wines except GST, excise duty and delivery charges. Upon reception of the order and payment, a pro-forma invoice of the wines will be mailed to the customer's invoicing address.
This pro-forma invoice and the proof of payment will guarantee the rightful ownership of the wines.
Once the wines become available from the châteaux, that is to say more or less two years later (plus another year for some wines from Sauternes and Barsac), a final invoice will be mailed to the customer's invoicing address indicating the following elements:
- Customer's internal reference,
- name and forename of the customer,
- invoicing address,
- delivery address (may be different),
- reference and amount of goods ordered along with relevant in bond ex GST price,
- amount paid or/and due.
Bottled wines available now
An invoice indicating the prices in SGD and including transport charges will be issued by Millésima and mailed to the customer's invoicing address.
Any indication as to when an order is shipped, due to arrive or meant to be delivered is only an estimate. Such estimates are given in good faith and we will use our reasonable endeavours to meet them. We will not accept liability for any failure to deliver according to the estimated dates. "En Primeur" Wines will not be shipped before the date on which all the wines are in our physical possession and ready for delivery.
SGD 150.00 will be charged for each local delivery within city area (per delivery address) for orders under SGD 650.00. Additional charge on long/distance carry or stairs may be involved. All the goods are insured by our company during their transport and are carried at our own risk.
The deliveries are made in an average delay of 2-3 weeks as from the date of reception of final payment of the final invoices at our office in Bordeaux. Once the wine has been shipped from our cellars, the wines are delivered in an average of 5-7 days. This delay is indicated as exactly as possible but may vary according to the supplying and transport possibilities of Millésima, as well as the weather conditions. The supplementary delays for delivery will in no means be compensated, accounted nor enable the cancellation of the order. However, if after a delay of one month upon written claim by the customer, the goods have still not been delivered, the sale could then be cancelled by either one of the parties. The customer will then obtain the refund of his payment excluding any other compensation or damage, within a maximum deadline of one month. In all circumstances, the delivery of the goods within this delay can only be made if the customer has indicated the exact information, address and telephone contact of the addressee to the sales assistant. If this information is not correctly communicated, Millésima will not be liable for any further delay or non-delivery of the goods. Upon reception of the wines, it is up to the addressee to check the state of the goods and to note any reserve concerning broken, damaged or missing goods on the delivery slip and to inform the delivery company and Millésima by recorded delivery letter within 48 hours in order to preserve his rights.
Force Majeure
Millésima shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond the control of Millésima.
Payment delays
All overdue amounts automatically entail the legitimate application and without given notice of the payment of interests for delayed payment on the basis of three times the legal rate of interests. Furthermore, if after a period of two months upon availability and final invoicing of en-primeur wines, the final invoice for transport and eventual duty and GST has not been settled, Millésima will invoice extra storage charges of SGD 16 per case and per month. In the event of a recovery through litigation, the settlement of an inclusive payment of 15% of the amount of the order, without prejudice of the interest for delayed payment and damage, will be required.
Bottled wines available now
The customer has a delay of seven working days as from the delivery of his order to return the goods in their original package, for an exchange or a refund within a delay of thirty days, without penalty except for the return transport costs. The customer is required to inform the commercial service by writing (e-mail, fax, letter) before returning the goods. If the ordered goods are out of stock, Millésima will be allowed to suggest a replacement by another vintage or an equivalent wine, with the customer's agreement. If the customer then decides to return the exchanged goods, Millésima will pay the return transport costs.
En-primeur wines
The customer has a delay of seven working days as from the reception of his invoice to cancel or modify his order. After this delay, the order will be considered as firm. These arrangements are not applicable to orders including personalized or specific demands from the customer (special formats, personalized packaging).
Property reserve
It is expressively understood that ALL OUR GOODS STAY OUR PROPERTY, WHEREVER THEY ARE, and UNTIL THE COMPLETE SETTLEMENT OF THE INVOICES. In all cases, the buyer is liable for the goods from the moment of delivery.
Contract cancellation
In the event the customer has not settled payment due at the settlement date and after a delay of one month after the final demand for settlement still due, the sale will be rightfully cancelled by the seller, any deposit that might have been paid refunded to the buyer, and any goods that might have been delivered promptly returned to the Millésima premises in Bordeaux, France, as here below stated without any form of indemnity.
Applicable law and Jurisdiction
The French law and the jurisdiction of the Bordeaux apply the general Terms and Conditions stated here above.

LEGAL MENTIONS Identification:
MILLÉSIMA SA 87, Quai de Paludate - CS 11691- 33050 BORDEAUX CEDEX - FRANCE.
PHONE: +33 557 808 808 - FAX: +33 557 808 819.
SA with capital of 10 000 000 € - REGISTERED RCS Bordeaux B 327 299 830.
Contact: Morgane Renaud
PHONE: (65) 3159 1767
Protection of Minors
By ordering our products you certify to be over 18 years old, or that you have reached the legal age required in the country where you reside to be allowed to buy and consume alcohol.
Alcohol abuse
Abuse of alcohol is dangerous for health. Be able to drink and appreciate in moderation.
Pictures, photos and illustrations used and displayed on the website are non-contractual.
File protection
In conformity with the order 96/9/CE of the 11th March 1996, referring to the legal protection of data base, Millésima is the producer and the owner of the whole or part of its data base that compose this site. Royalties protect all the data on this site, texts, images, graphs, logos, and icons.
Use of Information
This site has been declared at the CNIL N°707016. The information received on the site can be communicated outside, except if refused by the customer. The use of this information can also be made for legal reasons or subject to regulations. In application of the article n°12 and n°14 of the order 95/46/CE of the European Parliament and Council (European Data Protection), you have the right to access to, modify, correct and delete your data. For any claim, please contact Mr Fabrice Bernard, responsible for the site:
By e-mail: Morgane Renaud
By post mail: Millésima 87 quai de Paludate, CS 11691 33050 Bordeaux cedex.
By phone : (65) 3159 1767