FAQ – Frequently Asked Questions

We are strictly dedicated to private individuals, due to the agreements we have with the various Châteaux and producing estates we work with.

All invoices for purchases delivered to Singapore are in SGD and can be paid by credit card or bank transfer in the same currency.

American Express cards may be used, however this is the only card we are required to process in Euros through our system. The amount will be converted according to the exchange rate at the time of purchase.

Yes, prices displayed on the website are inclusive of GST and excise duties, excepting our en primeur wines, which are displayed in-bond ex-GST.

As we are dedicated to private individuals, we declare and settle all local taxes and duties on your behalf. All you need to do is order, pay, and sign the delivery slip upon arrival — after having checked the integrity of your wine.

The best way is to place your order through our website, which allows you to create your personal file, secure the wine you wish to purchase, and arrange secure payment by credit card. Our team also remains at your disposal by e-mail or telephone should you need further information, advice, or assistance.

We do not operate a retail shop in Singapore. We have a warehouse in Singapore to enable faster deliveries, supported by a local team that manages deliveries. Our operations remain managed from Bordeaux due to its proximity to producing estates.

Once payment is received, wines stored in our Singapore warehouse are delivered within 24–48 hours. Wines shipped from our Bordeaux cellars are delivered within 7–15 days, depending on wine availability and the carrier selected at checkout.

Please refer to our Shipping Policy page for full details.

Please refer to our Shipping Policy page for full details.

Yes, a signature is required upon delivery for insurance reasons. Upon reception, it is the responsibility of the addressee to check the state of the goods and to note any reserve concerning breakage, damage, or missing goods on the delivery slip. If the delivery slip does not indicate any reserve, Millésima is not obligated to provide compensation for this order.

The signatory must be over 18 years of age.

We offer our wines in the original packaging as provided by the producing estates. Each item is marked as either "case" (wooden case) or "box" (cardboard carton).

We can ship any of our ready-for-delivery or en primeur wines to a certified bonded warehouse in Singapore, providing you already have an account set up with them. Please note that our website does not currently recognise under-bond sales — once you place your order, we will amend it to match your requirements. Please indicate the name of the warehouse and your account reference at checkout.

We do not currently offer in-bond storage facilities of our own, either in Singapore or in France.

Once the wine is bottled and ready for shipment — approximately two years after the vintage (plus an additional year for certain wines from Sauternes and Barsac) — a final invoice will be sent including the delivery fee. We will also confirm your contact and delivery information at that time and make any necessary modifications.

We operate from Bordeaux, but our team will be delighted to answer all your queries, assist you in building your order, advise you in your selections, or provide updates on a delivery. You can reach them by e-mail at singapore@millesima.com or by direct line at +65 3174 0897. Please note that Bordeaux is not in the same time zone.